Simply Real Health is Hiring!

Simply Real Health is growing and we want your hard-working, detail-oriented, and positive vibes to help take us to the next level! Please read the full job post below and submit your application if you feel like you’re a good fit. The deadline to submit an application is Tuesday March 29th.

Who: Simply Real Health is a lifestyle company on a mission to teach people how to live more effortlessly healthy and intentional lives, made simple. With all real food, 5 ingredients of less, and a better relationship to it (and to themselves). We are a team of women who are passionate about our mission and love supporting other women ready to do the same in their own lives!

What we are looking for: Our team is growing and looking for a high-vibe, self-starting team player to help us behind the scenes with customer support and experience, admin assistance, inbox management, program fulfillment, technical back-end support of our online programs/products and websites, community support, and various other admin tasks each week to help us best serve our beautiful community.

We have a lot of BIG things planned for 2022 and are looking for someone who’s hardworking, with a figure-it-out attitude and organized personality, to come on board to help us make them happen.

The position is a remote position but the ideal candidate would be located in the Seattle area.

Please note that this is not a paid internship. We’re looking for someone to join our team year-round as a paid contractor for approximately 5-10 hours a week.

Customer Service & Administrative Assistant Qualifications:

A professional, positive & friendly demeanor
A can-do attitude and positive mindset
Quick learner and knows how to be resourceful, has a“figure it out” mentality
Has a heart for helping people, and is patient and kind in doing so
Prior experience in a similar role is preferred, but not required
Excellent organizational skills
Detail-oriented
Excellent communication skills, both written and verbal
Proficient and savvy tech skills, with past experience on platforms such as Gmail, Canva, Kajabi, WordPress, Ontraport, Facebook, Instagram, Pinterest, Amazon Seller Central and Slack preferred
Thrives in a fast-paced team culture
A great team player and contributor
Empathetic towards others, but doesn’t take it on or take things personally
Located in PST is preferred, in is Seattle ideal
Able to work M-F 5-10 hours a week remotely, and available to respond during normal business hours M-F 9am-5pm
Available for our team calls every other week (during above business hours)
Compensation based on experience and skillset.
Must be able to commit to 2 interviews and provide references

What you’d be doing:

Managing the two main Simply Real Health inboxes by responding daily to general inquiries and customer support requests
Helping troubleshoot customer issues (login details, payment questions, update cooking club backend, recipe uploading, etc.)
Handling all support questions and membership questions
Handling all support questions for our programs, products & services
Assisting the team with launches and growth
Assisting the team with their various tasks each week
Tracking metrics and pulling reports
Keeping a pulse on what our community needs the most
Sharing product-related information with customers on request
Onboarding customers & payment processing
Fielding partnership and collaboration requests
Prepping weekly email newsletters
Assisting in our community Facebook groups
Assisting with Pinterest management
Other responsibilities as necessary
Potential for growth